TechVerge services
Mail-In Device Repair
Describe the problem first. TechVerge reviews it, tells you whether the device can be assessed, and sends intake instructions before anything is shipped.
What's included
- Phones and tablets
- Laptops and desktops
- Game consoles
- Routers and networking devices
How it works
- Request an assessmentTell us the device, the exact model, and what's happening. It's a request, not a final diagnosis or price.
- Get intake instructionsWe reply with the next step. Don't mail anything until you have instructions.
- Ship it inPack the device as instructed. Never ship a swollen, punctured, or burned battery.
- Approve the repairAfter the assessment you get the price. No work starts until you approve it.
- Get it backYour device comes back with any warranty for the repair stated on your repair authorization.
Price: Quoted after assessment. Nothing is charged for work you haven't approved.
Back up your data first if you can. Repair can involve data loss, and we'll discuss the risk before work begins.
Don't put passwords in any form. Activation locks are handled with our intake instructions.