Remote tech support · PC Techies
Remote tech support
Software trouble gets fixed over the internet by PC Techies technicians: viruses, a slow computer, printers, Wi-Fi, email, and more. Free diagnosis by phone; no fix, no fee.
What PC Techies can help with
- Setup and installNew computers, software, drivers, and accounts.
- Speed-up and optimizationSlow start-up, freezing, and cluttered systems.
- Virus and spyware removalInfections, pop-ups, and unwanted programs.
- Diagnose and repairSoftware errors and crashes, fixed remotely.
- Computer maintenanceUpdates, clean-up, and routine checks.
- Computer networkingRouters, Wi-Fi, and connection problems.
- Devices and peripheralsPrinters, scanners, and other add-ons.
- Data backup and recoveryBack up files and recover them from a working system.
- Office and email helpWord, Excel, PowerPoint, Access, Outlook, and email.
- Independent support: not affiliated with, or an authorised agent of, the brands it supports.
- Support is remote. Hardware faults can't be fixed remotely; those come to TechVerge as a repair.
- No fix, no fee: if the problem can't be fixed, you don't pay.
- A device still under its maker's warranty may be repaired free by the maker. You'll be told so.
Plans and prices
| Plan | What it covers | Price |
|---|---|---|
| Single issue | One problem, one session (non-recurring) | $49.95 |
| Multiple issues | Several problems in one session (non-recurring) | $79.95 |
| Plan | Computers | Price per year |
|---|---|---|
| Standard | 1 PC | $179.95 |
| Advanced | 2 PCs | $279.95 |
| Ultimate | 3 PCs | $379.95 |
Plans include computer optimization and registry cleanup. Add another device to an annual plan for $99.95. Prices from livepctechies.net; order by phone.
Hardware problem instead?
A cracked screen, a dead battery, or a device that won't power on can't be fixed remotely.