Sell & trade-in terms

Offers are conditional

Sending the form is a request for review. Any offer we email is based on what you told us and is conditional until we receive and inspect the actual device. Nothing is bought just because a form was sent.

Ownership

You confirm that you own the device or are allowed to sell it, that it isn't lost or stolen, and that what you told us is true as far as you know. We may decline or hold a device when ownership, serial number, IMEI, carrier or fraud checks raise a concern. We may ask to see photo ID and keep the records that Michigan law requires of businesses that buy used goods.

Locks and your data

Activation Lock, Find My, Google account protection (FRP), MDM, passwords and similar locks must be removed before we pay. TechVerge does not bypass locks. Please back up and remove your personal data first; our inspection, testing and refurbishing erase the device.

Inspection and revised offers

If the model, specifications, condition, function or lock status differ from your request, we'll send a revised offer. You can accept it or decline it. We never pay automatically before inspection and your acceptance.

Shipping, drop-off and battery safety

Please don't send a device until you've accepted an offer and received our instructions. A swollen, punctured, burned, leaking or exposed lithium battery must not be mailed with a normal label; we'll arrange safe handling. Local drop-off is by appointment only; there's no walk-in shop.

Payment

Offers are in cash (US dollars). The payment method and timing are confirmed with the final offer.

Declined or returned devices

If you decline a revised offer or we can't buy a device, we'll tell you the return options, cost and timing for that device. Devices that are unsafe to ship, counterfeit, illegal to possess or under an unresolved ownership claim may need a different process.

Questions

Email support@techverge.net. These terms don't take away any rights you have by law.