Disclaimers

Third-party trademarks and brand names

All third-party company names, brand names, trademarks, logos and product names that appear on this website are the property of their respective owners. They are used on this site for descriptive and referential purposes only — to indicate the products and platforms our technicians are able to support.

Their use does not imply any affiliation with, sponsorship by, or endorsement from those trademark holders. TechVerge disclaims any ownership, right, affiliation or endorsement of or by any such third-party products or brands, unless expressly stated otherwise in writing.

Warranty services may be available free of charge

If your product is still under the manufacturer’s warranty, support or repair may be available to you free of charge directly from the manufacturer or vendor. We encourage you to check your warranty status with the manufacturer before purchasing paid support from us. TechVerge is a paid, independent alternative — not a warranty provider.

Software licences sold in our store

Software licences offered in the TechVerge store are supplied as genuine licence keys from the respective publishers. TechVerge is a reseller and support provider. We do not develop, publish or own these products, and we make no representation that we are an authorised or official distribution channel for any publisher unless that publisher has stated so.

Prices shown are TechVerge prices and include our installation and configuration support. They may differ from the publisher’s own list price or from prices offered by other resellers. Please compare before you buy.

No guarantee of a specific outcome

Our technicians work to diagnose and resolve the issues you report, but computer faults vary and not every problem can be fixed remotely. Some issues are caused by failed hardware, which is outside the scope of our remote software support. Where we cannot resolve an issue, our Refund Policy sets out what you are entitled to.

Any timescales, resolution rates or satisfaction figures quoted on this site are indicative averages and are not a guarantee applicable to any individual case.

Remote access

Our support is delivered by remote session with your explicit, session-by-session consent. You may end a session at any time. You should remain present and observe the session throughout. Our technicians will never ask for your Windows or account passwords — if anyone claiming to represent TechVerge asks for a password, end the session and call us on 1-800-980-4784.

Back up your data

You are responsible for maintaining current backups of your data before any support session begins. While we take care, diagnostic and repair work carries an inherent risk of data loss, and TechVerge cannot be held responsible for data that was not backed up.

Information on this website

Content on this website is provided for general information only and does not constitute technical, legal or financial advice. We try to keep the site accurate and current, but we make no warranty that it is complete, error-free or up to date. Prices, plans and product availability are subject to change without notice.

Beware of impersonation

TechVerge does not make unsolicited calls or display pop-up warnings telling you your computer is infected. We never ask for payment in gift cards, wire transfers or cryptocurrency. If you receive a call or pop-up claiming to be from TechVerge that you did not initiate, it is not us — please report it to us at support@techverge.net.

Questions

If anything here is unclear, contact us before you purchase:

• Phone: 1-800-980-4784
• Email: support@techverge.net
• Post: TECHVERGE LLC, 268 Daves Lane, Portage, PA 15946, USA

See also: Terms & Conditions · Privacy Policy · Refund Policy

Last updated: 14 August 2026